{In Q’s Words} A Tough Sell

by Leighann on September 14, 2012

While at a diabetes event Q and I approached the tables of several of the vendors. I’m already familiar with many of the products we don’t use, but many of them are new to her.

We first walked up to the OmniPod table and as the rep started to tell us about it she informed him that she already uses it and that she currently had it on her back. But we wanted to grab a demo pod from the table.

The next table was the local hospital and she was very disappointed that the guy in the blue bear suit was not giving out small stuffed blue bears like last year because she was on the playground and didn’t get one. She did grab some little first aid kits and a coloring book.

The next table was Novolog and I just happen to have known our local rep my entire life. They showed her how the insulin pen works and Q told them that for school demos we use an orange. They gave us their little demo cube so that we wouldn’t have to use produce in the future. Score!

The next table was the Animas table (I think). The woman started telling her what an insulin pump does and she cut her off saying that she already knows because she has one, but wanted to see what theirs was like.

When the woman opened the insertion set, Q’s eyes got big as the needle was cocked into position. (I know that’s probably not the correct terminology, but we don’t use a pump with an insertion set. And one of the MAJOR pluses of the OmniPod is that you NEVER see the needle.)

Q said, “You’re not going to do that on me are you?!”

Thankfully the answer was no.

The rep did whatever it is you do to insert it and there was a loud POP as the needle went in. Yikes. I’ve never actually seen the insertion of other pumps, but it kind of confirmed our choice.

What wowed Q was that the insertion sets came in pretty colors and that the part that is attached is smaller than the pod. However she was not keen on the tubing or having to wear the pump itself all the time.

Q, being the verteran diabetic and pump user, asked the million dollar deal breaker question.

If you watch her Six Things and her Dream Diabetes Device videos, you can see that she has product innovation in mind–both in terms of form and function.

She asks the rep, “How often do you have to change it?”

The rep says, “Every three days just like the one you have.”

To which Q responds, “Well, I wouldn’t even think about it until it will last at least a week. But I probably wouldn’t change unless it could last a whole month. Can you let us know when that happens?”

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{ 6 comments… read them below or add one }

1 Lea September 14, 2012 at 8:47 am

Love Q’s interactions! We have animas and Medtronic in our family but insert manually because none of us can stand the ‘popping’ noise either 🙂


2 K September 14, 2012 at 12:05 pm

It’s really not bad!! The first 2 times we noticed the noise you describe, but really, like anything….the feel of an insulin shot, the noise of a lancet device…we don’t even notice it anymore…and we’ve only been using the Animas Ping for 3 months….and she is 7 yrs old, too:). And yes, the needle looks a little scary…but I don’t just show it to her prior to insertion each time ( she has seen it though..we just don’t think about it:)) and I pull it away after insertion. She says insertion does not hurt. And, yes, the pink and blue are pretty:). We like that it is waterproof…and the tubing and wearing the pump are not a big deal. Like you say…everyone has their own opinion and I’m glad there are options to suit those different preferences! LOVE your blog and have your book on the way! Thanks for all you do:)


3 Harrison September 15, 2012 at 7:51 am

Great overview of working the booths! Thought I would let you know that the infusion set changing time comes from data out of hospitals using iv lines from the 70’s. Changing sites in pumps is probably the most frustrating part of the equipment. Given you use novolog, this has the best data for using longer than three days (see Bode’s paper 2011) and personally I am now getting 4-5 days from my set (using animas). The omnipod alarms however and won’t let you, but I just thought I would mention it as most doctors do not know this information and if they do, don’t share it.


4 Michelle September 27, 2012 at 6:38 pm

Can we get some sort of literature – either peer reviewed or from the manufacturer – about the option or risks of not doing a site change for 4-5 days? My 9 year old is getting worse and worse with site changes on her Animas Ping and it would be a Godsend to be able to change the site less often. You reference Bode’s paper 2011 but I don’t know what that is. Thank you!


5 Julia September 17, 2012 at 1:59 pm

Re the infusion set needle…. We use the Minimed pump; still have an Animas (that was our first pump). When I saw the stiff, thick needle on the Omnipod, I believe Omni would be more painful during a site change than our sil needle. Omnipod is not pain-free; unfortunately, none of the pumps are pain-free. EMLA would be one solution.


6 Stephanie September 18, 2012 at 1:16 am

I think that the OmniPod “click” is just as loud as the Animas infusion set when it pops in. Adam seems to brace himself more for the pod click than he ever did with the Insets, but then again, being tubeless is worth it!


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